*Changes to the eBay User Agreement and Privacy Policy*
Dear **********,
I'm writing to let you know that the eBay.co.uk User Agreement and
Privacy Policy have been updated, effective immediately for users
registering as of 13 July 2008 and on 13 August 2008 for current users.
The most important thing to keep in mind about this update is that your
rights, and our responsibilities, under the User Agreement and Privacy
Policy have changed very little. This update will make the user
agreements and privacy policies for eBay platforms around the world much
more consistent. Now, when you interact with any eBay platform around
the world, you can be sure that similar policies will apply to you no
matter where you transact.
There are a few substantive changes we've made, to help us keep our
legal documents consistent with the ways our sites and services are
evolving and to better meet the needs of our user community. Let me call
out a few important ones here:
*Changes to the User Agreement*




*Late Fee Withdrawal From PayPal After 180 Days Past Due*. The vast
majority of our sellers settle their balances on time or before 180
days. eBay will resort to a PayPal withdrawal only after the balance has
been overdue 180 days and our other collection efforts have been
unsuccessful. We believe this helps level the playing field for the rest
of the sellers who pay their bills. Should eBay withdraw late fees, this
will not alter the status of a seller's PayPal account or funds
remaining after the withdrawal.



*New Catalogue Services*. The agreement's "Content" and "Liability"
sections have been revised to accommodate new features that could give
sellers catalogues of content and product descriptions, so they can
easily include complete and up-to-date product information for the items
they list.
*Changes to the Privacy Policy*
The new Privacy Policy, like the old one, outlines the broad categories
of information we collect from you, how we use this information, and
what your options are with respect to the information we collect. You'll
notice a few substantive changes to the policy that allow us to offer
new services, better tailor the services we provide, and help make our
site safer:



*Combating Fraud*. We're increasing our efforts to combat fraud on the
site with a variety of programs. We've made some changes that allow us
to address "Ask a Question" and "My Messages" spam and other malicious
activities using our message systems, or to better authenticate you if
you're using an unfamiliar computer to prevent fraudsters from abusing
your account. We're also making sure our disclosures about cooperating
with law enforcement allow us to respond to increasingly sophisticated
fraudsters and criminals.



*Streamlining Services*. We've heard your comments about how many steps
it takes to complete a transaction or get customer support where
multiple eBay companies are involved. We've made some changes to our
Disclosure section that will help make your experience across the eBay
Inc. platform as seamless as we can make it. These changes will, where
appropriate, allow our Customer Support team to help you with questions
that span our companies, and streamline your use of the services
provided by multiple members of the eBay corporate family. Some of our
new programs also mean you'll see eBay services and content in a lot of
places (not just on the site), so we've made some changes to clarify
where our policies apply.



*Customising Your eBay Experience*. We're rolling out programs and
working with partners that help make our sites and services, and some of
the ads you see on the web, more relevant and useful to you. Naturally,
because we're a transparent community, we will provide you with choices
about these programmes. You'll notice a new preference now available in
My eBay -: named AdChoice -: that lets you tell us whether you want us
to use the information we have about you to customize the ads you see.
You'll be able to sign in and change your advertising preferences in My
eBay at any time. In some cases, we may also use information from other
companies to select the right audiences for our promotions. In the
revised Privacy Policy, you'll see a new Marketing section that
describes in more detail our collection and use of information for these
and all our marketing programmes.
With these changes, we continue to make sure that our legal documents
are consistent with the ways our sites and services are evolving and to
better meet the needs of our user community. We hope you'll agree that
these changes will make the eBay sites and services work better for you.
If you accept the new User Agreement and Privacy Policy, you don't need
to take any action. If you do not wish to accept the new User Agreement
or Privacy Policy, please refer to our Help pages for instructions on
how to close your account.
Thank you for using eBay and we look forward to many more successful
transactions!
Sincerely,
**********
eBay Inc.